Effective Date: 16/02/2026

1. Return Eligibility

You may request a return within 3 days of delivery if:

• The item is damaged
• You received the wrong product
• The product is defective

2. Return Conditions

• Product must be unused and in original packaging.
• Proof of purchase is required.
• Unboxing video may be required for damage claims.

3. Return Process

• Email us at info@giftys.in with order details and photos.
• Our team will review and approve the request.
• Reverse pickup will be arranged (if applicable).

4. Return Shipping Charges

• If the return is due to our error, we will bear the shipping cost.
• Otherwise, return shipping may be deducted from refund.