info@giftys.in
+91 7669233666
Sell on Giftys
Order Tracking
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Effective Date: 16/02/2026

1. Order Cancellation

  • Orders can be cancelled within 12 hours of placing the order.
  • Once the order is processed or shipped, cancellation may not be possible.

To cancel, contact us at info@giftys.in or call +91 7669233666.

2. Refund Policy

Refunds will be processed if:

  • The product is damaged during delivery.
  • Wrong product was delivered.
  • Product is significantly different from description.

Refunds will be initiated within 5–7 business days after approval and credited to the original payment method or if needed through manual transfer.

3. Non-Refundable Items

  • Customized or personalized products.
  • If product is mentioned as no refundable.
  • Items damaged due to customer misuse.